1. What is Heritage Cigar Co.?
Heritage Cigar Co. is a premium cigar subscription service delivering hand-selected cigars blended in Miami directly to your door each month. Our curated selections offer a luxurious smoking experience that honors the rich tradition of cigar craftsmanship.

2. How does the subscription work?
Once you subscribe, you'll receive a curated selection of premium cigars every month. Subscriptions automatically renew but can be canceled or modified at any time through your account.

3. Can I choose the cigars I receive?
Our cigar experts carefully curate each monthly selection to offer a diverse and high-quality experience. At this time, we do not offer customized selections, but we welcome feedback to improve future offerings.

4. How much does the subscription cost?
We offer various subscription plans to fit your preferences. Please visit our website's subscription page for the most current pricing and plan options.

5. When will I be billed?
Billing occurs on the date you subscribe and will automatically renew on that same date each month unless canceled.

6. Do you ship nationwide?
Currently, we ship exclusively within the United States. We are unable to ship internationally at this time.

7. How long does shipping take?
Orders are processed within 2-3 business days and typically arrive within 5-7 business days, depending on your location.

8. Can I pause or cancel my subscription?
Yes! You can pause or cancel your subscription anytime through your online account settings. If you need assistance, feel free to contact our customer support team.

9. What if I receive a damaged or incorrect order?
Please contact us within 7 days of delivery if you receive a damaged or incorrect product, and we will make it right.

10. Are returns or exchanges accepted?
Due to the nature of our products, we do not accept returns or exchanges. However, we are committed to ensuring customer satisfaction and will address any concerns with your order.

11. How do I contact customer service?
For any inquiries or support, please contact us at [Insert Contact Email or Phone Number]. We are here to help!

12. How do I stay updated on new products and promotions?
Subscribe to our newsletter and follow us on social media for updates on new releases, promotions, and cigar industry news.

Enjoy the tradition. Savor every moment with Heritage Cigar Co.